Shop Policies

1. Eligibility & Account Rules
To use the Site or place an order, you must be at least 18 years old (or have written consent from a parent/guardian if you are a minor) and possess the legal capacity to enter into a binding contract.
If you create an account on tangpujiang.top, you are responsible for:
Maintaining the confidentiality of your account credentials (username, password).
All activities conducted under your account (including orders placed or messages sent).
Notify us immediately at Dalee710014@outlook.com if you suspect unauthorized access to your account. We are not liable for losses resulting from unreported account breaches.
You warrant that all information provided to the Site (e.g., name, shipping address, payment details) is accurate, complete, and up-to-date. We reserve the right to cancel orders or suspend accounts if false or misleading information is detected.
2. Order Placement & Confirmation
When you submit an order on tangpujiang.top, you make a non-binding offer to purchase the selected products. We reserve the right to accept or reject this offer for any reason, including:
Out-of-stock or discontinued products (despite real-time stock updates, shortages may occur).
Pricing errors (e.g., typos, incorrect discounts) on the Site.
Suspected fraud, unauthorized payment activity, or incomplete order details.
An order is only confirmed once we send you a written order confirmation email (containing your order number, product list, and total amount). This email constitutes a binding contract between you and tangpujiang.top.
We may contact you to verify order details (e.g., address, payment method) before sending confirmation. If we cannot reach you within 4 business days, your order may be canceled without further notice.
3. Product Information & Availability
We strive to provide accurate product descriptions, images, sizes, and pricing on the Site. However, we do not guarantee absolute accuracy:
Colors may vary slightly due to differences in device screen resolution.
Sizing guides are for reference only—minor discrepancies may arise from manufacturing processes.
Product availability is updated regularly, but unexpected stockouts may occur. If an item you ordered is out of stock after confirmation, we will notify you within 3 business days and offer one of the following:
A full refund to your original payment method (processed within 5 business days).
A backorder option (if restock is planned) with a confirmed shipping date.
An exchange for a similar product of equal or lesser value (if available, with no additional cost to you).
4. Payment Terms
All payments must be made using the payment methods listed on the Site (e.g., credit card, PayPal, debit card). By submitting payment, you authorize us (or our third-party payment processor) to charge the full order amount, including applicable shipping fees, taxes, and duties.
We do not store full payment details (e.g., credit card numbers). All financial transactions are processed by PCI DSS-compliant providers to ensure the security of your information.
If a payment fails (e.g., declined card, insufficient funds, expired payment method), we will notify you via email. You must resolve the issue within 5 business days; otherwise, your order will be canceled, and you will receive a cancellation confirmation.
5. Intellectual Property
All content on tangpujiang.top—including logos, product images, text, graphics, trademarks, and software—is the exclusive intellectual property of tangpujiang.top or our licensors. This content is protected by U.S. and international copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, republish, or use any Site content for commercial or non-commercial purposes without our prior written permission. Unauthorized use may result in legal action, including claims for damages.
6. Limitation of Liability
To the maximum extent permitted by law, tangpujiang.top shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including:
Lost profits, business opportunities, or data.
Delays in delivery caused by factors beyond our control (e.g., customs holds, carrier delays, natural disasters).
Damage to devices or software from accessing the Site (e.g., malware, viruses, though we take measures to prevent this).
Our total liability for any claim related to an order (e.g., defective products, order cancellation) shall not exceed the total amount you paid for that order. This limitation does not apply to damages caused by our intentional misconduct, gross negligence, or failure to comply with legal obligations.
7. Termination
We may terminate or suspend your access to the Site, cancel your orders, or close your account at any time if:
You violate these Terms (e.g., fraud, unauthorized account use, misuse of Site content).
We are required to do so by law (e.g., court order, regulatory directive).
Upon termination, you must cease using the Site. Any unshipped orders will be canceled, and a full refund will be issued to your original payment method within 7 business days.
8. Changes to These Terms
We may update these Terms periodically to reflect legal changes, Site updates, or business practices. The revised Terms will be posted on tangpujiang.top with a “Last Updated” date at the top.
Your continued use of the Site or placement of orders after the “Last Updated” date constitutes acceptance of the revised Terms. We recommend reviewing these Terms every 6 months to stay informed.
9. Contact Us
If you have questions, concerns, or need clarification about these Terms, please contact us at:Email: Dalee710014@outlook.comWebsite: tangpujiang.top